Products · Passbooks

The classic passbook, modelled properly.

Cycles, fee modes and page tracking — with an approval flow on every withdrawal, because it’s other people’s money.

Illustrative example, not customer data

The opportunity

A paper passbook can be lost, altered, or just left at home. A member and a collector can end up with two different ideas of the balance.

SusuPaa keeps one running balance that both sides can check, and a second approval before any withdrawal pays out.

Why organisations choose Passbooks

  • The book, modelled

    A running balance, cycles, pages and fees. The passbook your members know, with the risks of paper removed.

  • Fees, declared up front

    Flat or percentage fees on deposit, at cycle close or on withdrawal, applied by rule and posted as their own line.

  • Interest that accrues monthly

    If your product pays interest, it accrues by rule every month and posts as its own line, separate from deposits.

  • Withdrawals need a second person

    Because it is other people's money, every withdrawal is requested, then approved, then paid.

Cycles and fees

A passbook with a rulebook. Cycle length, fee mode and interest are properties of the product, decided once and applied every time.

Each passbook has a cycle: weekly, monthly, however your product works. Fees are configured once, as a flat amount or a percentage, charged on deposit, at cycle close or on withdrawal. When a cycle settles, the fee posts and the next cycle opens. Members see the same rules you do.

  • Cycle settlement

    Open cycles close on schedule and settle their fee. The history stays on the book.

  • Page tracking

    The physical book has pages. So does this one. Staff record the page a member's entries sit on.

  • Dormancy handled

    Books that go quiet are tracked against Ghana's dormant-account rules, and interest stops while they are dormant.

Illustrative example, not customer data

Withdrawals

Requested, approved, then paid.

A member or agent requests a withdrawal. A staff member with the right role approves or declines it. Only then is a payout recorded, with its channel and reference. If you have turned on dual control, a second approver is required before the money moves.

  • Approval flow

    Every withdrawal carries who asked, who approved and when.

  • Dual control

    Require a second approver on withdrawals above a threshold you set.

    How dual control works ›
  • Savings-secured lending

    A passbook balance can secure a loan. The lien is recorded on the book.

    See lending ›
Illustrative example, not customer data

The member's copy

A copy the member holds, that ties to yours.

Members see their passbook in the portal, with every deposit, fee, interest line and withdrawal, and a balance that matches yours to the pesewa. Both sides read the same book, so the argument about what was paid when ends.

  • Pay by MoMo

    Deposit into a passbook from the member's phone on any of the three networks.

  • Statements

    Download a statement for any period.

  • Cycle reminders

    A reminder before a cycle closes, in the channel the member uses.

Illustrative example, not customer data

Everything in the box

The paper book, without the paper risks.

01Cycles and fee modes
The structures collectors already use.
02Page tracking
Pages fill up like the book.
03Withdrawal approvals
A second person approves.
04Cycle reminders
Automated, keeps members on schedule.
05Savings-secured lending
A balance secures the loan.
06A copy the member holds
Always current, always checkable.

Works with

FAQ

Questions people ask about passbooks

Can I run passbooks without fees or interest?

Yes. Both are optional rules on the product. A passbook can be a plain running balance.

How is interest booked?

It accrues monthly by rule and posts as its own line, separate from deposits, so your income statement is honest.

What if a member loses their paper book?

The record is in SusuPaa. Their portal shows the same balance and history. The paper is just a convenience.

Move the passbooks off paper. Bulk import brings existing passbooks across, balances and all.